What is Cherry Blossoms Day Spa's Reservation and Cancellation Policy?

For all clients, a valid credit card number is required to hold your reservation. It will not be

charged at the time of booking.

Certain packages, parties and services require a 48-hour cancellation of the time of the reservation. This policy

applies even if you intend to pay cash or with a gift certificate.

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24 Hour Cancellation Policy

We understand that life can be busy and unexpected things happen. So, if you need to reschedule or cancel your spa appointment, Cherry Blossoms Day Spa requires 24 hours notice prior to your scheduled appointment. If you cancel within the 24 hour period, you will be charged a cancellation fee of 50% of your appointment total. ​

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No-Show Policy

Because we are reserving the room and service provider time, if you do not arrive at your appointment and have not cancelled your service within the 24 hour cancellation period, we will charge the full service price to the payment method on file to ensure our employees are properly compensated for their time.

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Appointment Reminders

We’ll help you remember your appointment date/time with several reminders prior to your

service. Cherry Blossoms Day Spa will send you an appointment confirmation, a reminder 48

hours prior to your scheduled service.

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Group Cancellation Policy

For groups of 3 or more guests, we require a notice of one week for cancellation of

appointments.

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Guest Experience:

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Before Your Appointment

A new client intake form is required for all new guests and those who have not completed an intake in the last 12 months. You will receive a link to fill out your required forms when you make an appointment. If you choose to fill out paperwork onsite, please arrive 10 minutes before your appointment so that you have plenty of time before the appointment starts.​

 

In-Treatment Protocols

You’re in good hands with our talented professionals. Here’s what to expect during your treatment.

• All service providers are required to wash their hands before and after every guest service.

• All treatment rooms are sanitized between each guest service, including surface areas.

 

Employee Protocols

The health and well-being of the Cherry Blossoms Spa team is always our top priority. 

• Employees must wash their hands frequently and diligently, per CDC guidelines.

• Employees are included in developing protocols to support their safety.

 

Cleaning & Common Space Protocols

The standards for cleanliness and hygiene have always been top priority at Cherry Blossoms Spa. Our dedicated team maintains strict hygiene standards by regularly disinfecting all treatment rooms, equipment, and high-touch surfaces. Our commitment extends to our common spaces, where you can rest assured that seating areas, restrooms, and waiting lounges undergo frequent sanitization. Every effort is made to uphold the highest standards of cleanliness, allowing you to unwind with confidence and peace of mind during your visit. If you would like more information or have any questions, please don’t hesitate to email us at cherryblossomsspa@gmail.com or call (512) 332-2600.